Privacy Policy
2. Data Collected
We collect identifiable business information including company name, contact details, financial transactions, and system usage logs to enable service operations.
3. Data Usage
Collected data is used for transaction processing, fraud prevention, platform analytics, and compliance with UAE commercial regulations.
4. Data Sharing
We share limited data only with trusted third-party providers such as airlines, hotels, payment gateways, and government regulators when required by law. No data is sold to third parties.
5. Data Retention
Data is retained for as long as necessary to comply with legal and contractual obligations, typically up to seven (7) years, after which it is securely deleted or anonymized.
6. Security Measures
Infinity Routes FZ-LLC implements high-level data encryption, access control, and audit trails in accordance with UAE Cybersecurity Standards.
7. User Rights
Agents have the right to request access, correction, or deletion of their personal data by submitting a written request to our Data Protection Officer.
8. Cookies & Tracking
Cookies are used to enhance platform usability. By continuing to use our platform, you consent to the use of cookies.
9. Legal Basis for Processing
Data processing is based on contractual necessity and legal compliance under UAE Federal Law No. 45 of 2021.
10. Dispute Resolution
In case of privacy-related complaints, disputes shall first be addressed internally. If unresolved, the matter will follow UAE arbitration or court procedures as described in our Terms & Conditions.
Infinity Routes FZ-LLC VUNE1409
Address: Compass Building – Al Hulaila, Al Hulaila Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates
Email: booking@infinity-routes.com
Phone: +971 50 818 4382